Updated October 17, 2026

Terms of Service

The rules for using and playing Ruckado

1. About these terms

These terms apply to Ruckado, its browser game and Discord Activity, operated by the developer of this Activity (“we”, “us”). By using the game, you agree to these terms. If you do not agree, do not use the game. Discord’s own terms apply when you use Discord.

2. Who can play

You must be at least 13 and meet any higher minimum age required where you live or by Discord. If you cannot legally agree to these terms yourself, your parent or guardian must agree for you. The game contains stylized ghosts, possession and cartoon horror.

3. Play fairly

We give you a personal, non-exclusive, non-transferable permission to play for entertainment. Do not cheat, exploit bugs, disrupt rooms or servers, impersonate staff, harass others, use abusive names, or attempt to access another person’s account or private data. In-game disguises and bluffing are part of the rules; abuse outside those mechanics is not.

We may restrict access to protect players, enforce these rules, or comply with law. You may contact support about an access restriction.

4. Optional purchases

Ruckado offers optional, one-time Ruck-Coin packs. Website purchases use Stripe Checkout, with Link or supported cards. Purchases inside the Discord Activity use Discord checkout when available. The checkout shows the price, currency and applicable taxes before you pay. Coins can be spent on the in-game items, effects and participation options described at purchase. Coins and digital items have no cash value, cannot be cashed out, and do not guarantee winning or any real-world prize.

Connect your Discord account on the website to keep one wallet across the website and Discord Activity. Purchases belong to that verified account and do not automatically transfer to another account or another game. Use Restore purchases in the coin shop if a completed purchase is missing. Developer mode supplies free test purchases, which are excluded from live money and creator earnings and cannot be spent in normal shows.

For website purchase problems or refunds, contact Ruckado support with the receipt reference. For Discord purchases, use Discord billing support and its Refund Policy. Refunded or disputed purchases may have access restricted or the wallet placed on hold while the purchase is reviewed. Nothing here removes mandatory consumer rights or makes a purchase non-refundable where the law requires a remedy.

Where enabled, show participation may be free, priced per ride in game coins, or covered by a timed show pass. The checkout identifies the applicable model. Native Twitch Bits and YouTube Gifts, Super Chats or Super Stickers purchase the selected show effect; they do not buy game coins, seats, or a guaranteed match result. Video may be delayed. Compatibility, cooldowns and capacity can delay or prevent delivery. Failed or interrupted delivery remains recorded for support; stopping an effect does not automatically refund the native payment. Contact support with the platform receipt ID and use the originating platform for billing requests. Use of the YouTube integration is also subject to the YouTube Terms of Service.

5. Availability and changes

We may update levels, balance, art and features, or interrupt service for maintenance or security. We do not promise uninterrupted availability or permanent retention of room scores. We will communicate material changes to paid content through the app or its support channel and provide any remedies required by law.

6. Our work and your information

The game’s original art, code and branding remain the property of their respective owners. Third-party components retain their own licenses. You keep rights in information you submit, such as your chosen display name, and allow us to process and display it as needed to run the game. Our Privacy Policy explains how this works.

7. Responsibility

To the extent permitted by applicable law, the game is provided as available without a guarantee that it will always be error-free or suitable for a particular purpose. We are not responsible for losses caused by another player or a third-party service except where applicable law makes us responsible. Nothing in these terms excludes liability or rights that cannot legally be excluded.

8. Updates and contact

We may revise these terms. The updated date is shown above, and material changes will be communicated through the app or its support channel. Contact the developer for gameplay issues, purchase-access disputes or questions about these terms.

Contact game support · hollandomauricio@gmail.com

See the support page for details to include in a request.